Mission type: Program Design / Instructional Design / Learning Management Systems / Applied research / Problem Solving / Service Design
Designing and implementing a pilot project in Service Design and Customer Experience Optimization
Solving service problems by implementing hospitality touchpoints
Date: September - December 2024
Applied Skills and Competencies
Project management
Problem solving
Training and Coaching
Service design
Hospitality Skills
Client Service Optimization
Change Management
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Type de mission : Conception de programmes / Conception pédagogique / Systèmes de gestion de l'apprentissage / Recherche appliquée / Résolution de problèmes / Conception de services
Date : en cours
Aptitudes et compétences appliquées
Gestion de projet
Résolution de problème
Formation et coaching
Conception de services
Compétences en hôtellerie
Optimisation du service client
Gestion du changement